We deal honestly to earn Trust!
Vietnam Trust Car Rental agent is the most reliable online car rental company in Vietnam! The car rental cost was always include all additional charges in your rental rates already. When you do a comparing our prices with others agent car rental in Vietnam, we make sure for you to compare FINAL prices and not ones that purposely keep surcharges hidden away! So when booking online mind the following:
Airport taxes or other taxes as parking fee and flight delayed charge. Make sure they’re included in every quote you get from the quotes.
No surcharge for the secure booking payment before on the holidays and weekends depending on each company’s working policy.
No surcharge for your booking time changed and date to pick up due to be the weather or flight arrived time is changed.
All taxes (VAT), toll gate and parking fee is includes on the rental cost.
Free water/ 01 4G sim card (internet access) for your booking deposit amount paid 189$USD minimum is secured in advance.
Our company will accept for your right reason to cancel the booking secure the re-payment for us (your heath problems, flight is cancelled,visa problems/war suddenly/ virus disease issues).
Please, inform for us within 7 days of work time in advance to inform for us that your trip was reserved with us so we will proceed to refund for you 100% in 7 day at work ( excludes sunday and publich holiday period).
If any mandatory charges apply to your requested rental we clearly inform you before the booking is reserved by our company, so that you can be 100% certainly that you were not misunderstand and that the price you see is THE FINAL PRICE of your rental.
Your rental includes:
Unlimited mileage on the tour confirmed
All driver expense as food and his hotel & VAT
Airport Taxes, parking fee
Collision Damage Waiver
Car insurance
All toll gate and fuel expenses.
Your rental excludes:
All your entrance fees (sightseeing tickets)
All your hotel expense (where you stay during on the trip)
All flights fare
All meals (brekafast, lunch and dinner)
Your travel insurance
All your shopping expense and others service not clear mention on above.
Here are some the FAQs, (frequently asked questions) you may ask for us before processing the booking car rental service with our company as below:
How to book and confirm the private car rental in Ho Chi Minh? What about the term and conditions of the car rental booking payment method?
Ansewer is: You may book with us by email or text message by Whatsapp/ Viber/ Imessage then inform for us your correct trip information as sure name, telephone number ( includes Whatsapp/Viber/Imessage, email address, flight number details, hotel booking address ..) if you have not book any accomodation before so you may let us know later will be fine.
Ansewer is: All bookings reservation will be required for a bit amount payment deposit by Credit Card/ Paypal/ Bank Transfers service to secure for your booking available before your arriving into Vietnam.
Do we accept the online payment method by the credit card or Paypal?
Ansewer is: Yes as our company will all accepts your credit card online payment as (American Express, Visa, Master & JBJ cards.) so you may process your oversea international payment gate way through this online company (https://vtcpay.vn/)
How do I know my card and personal details are safe?
All our website pages are secured using 256 bit SSL encryption, verified by Thawte. Payment is made in our secure payment page 'La Caixa'. We never see your card details and they are not stored.
The reason for its requirement for your credit card and passport information is " the bank service just want to be ensure that this is owner card payment and you are a right owner card paying for this reservation). We try to avoid somebody take your credit card and pay for other purposes.
In case of no sending your credit card number (just 4 last number on the card and passport picture) your online payment will not be verified for the supplier.
Card Last 4 numbers Passport picture.
Therefore, your reservation also not being confirmed for us yet. Your payment deposit participation will help us to ensure the quality of the tour service and final charge. As always, we’re committed to preserving your credit card privacy: we’ll keep your information anonymous and will not disclose your card number/ CVC number to anyone.
We promised for sure.
Thank you so much for your payment.
Please, click here for more details how to pay online by your credit card.
Paypal online method :https://www.paypal.com/vn/home
Our company Paypal account is :maioanhmaitk@gmail.com
How can you secure the car rental in Vietnam available and no surcharge till your trip arrival in Ho Chi Minh Vietnam?
Ansewer is: All bookings reservation will be required for a bit amount payment deposit by Credit Card/ Paypal/ Bank Transfers service to secure for your booking available before your arriving into Vietnam.
How would you find out our driver at the airport / port / train station / hotel/ border gate?
Ansewer is: Our driver will show your name on the welcome sigh at each exit gate of the airports / ports / train stations / hotels/ border gate.
What about the deposit payment term policy for the car rental booking in advance?
Ansewer is: Free water/ 01 4G sim card (internet access) for your booking deposit amount paid 189$USD minimum is secured in advance.
Our company will accept for your right reason to cancel the booking secure the re-payment for us ( your heath problems, flight is cancelled,visa problems/war suddenly/ virus disease issues ).
Please, inform for us within 7 days of work time in advance to inform for us that your trip was reserved with us so we will proceed to refund for you 100% in 7 day at work ( excludes sunday and publich holiday period).
If any mandatory charges apply to your requested rental we clearly inform you before the booking is reserved by our company, so that you can be 100% certainly that you were not misunderstand and that the price you see is THE FINAL PRICE of your rental.
Who you will contact on the tour for any the customers support or lost our diver at the port/airport/train station/hotel/border gate?
Ansewer is: Company customers care service !
Deskphone includes fees:+84.86.526.7091 or 0084.86.526.7091
Hotline (+84.932.72.66.44 - Whatsapp/ Viber/ Wechat) or Mr David customers tour care (+033. 373. 6813 -Whatsapp/Viber/Imessage)
Email:info@vietnamtrustcarrental.com
Service includes: All fuel & driver expenses; toll & parking fees, door-to-door private; mineral water; and a basic English-speaking driver.
